6 Troubleshooting Tips if Your Paper Shredder Stops Working

Shredded paper scraps overflowing the top of a paper shredder machine. The scraps are sliced into strips.

Every office space needs a functioning paper shredder to destroy confidential staff and client information before their documents get compromised. A malfunctioning paper shredder can derail your workday, especially if you have piles of paper to dispose of by the end of your shift. Follow these six troubleshooting tips if your paper shredder stops working for quick maintenance solutions.

1. Check the Power Source

First, confirm that the cord for your machine is plugged into a working outlet. Once secured, inspect the cord for damage, such as frays or tears. If the shredder’s power status light remains off during this process, the issue may lie with the circuit breaker or fuse box.

2. Empty the Waste Bin

For industrial and advanced machines, an overfilled shredder bin can trigger an automatic shutoff to prevent debris spillage. Empty the bin and check for paper jam remnants near the undercarriage. Also, resecure the bin into the unit before turning the shredder back on.

3. Check for Paper Jams

Paper jams are typically the main cause of stalled shredders. Turn off the machine and unplug it before attempting to remove jammed sheets manually. Once the system is off, use a pair of tweezers to extract small pieces that may be stuck in the cutting blades.

After removing the paper scraps from the blades, try running the system again at a lower paper volume. If the shredder still isn’t working, it may need internal maintenance to function properly.

4. Clean the Blades

Paper dust and buildup can clog the cutting mechanism. As a troubleshooting tip for paper shredders that stopped working, use a can of compressed air to blow out debris from the blades’ grooves. Applying shredder oil onto the blades can also lubricate the moving parts and improve performance, especially for heavy-duty machines.

5. Test the Safety Sensors

Many shredders include safety sensors that prevent accidents, but these features can malfunction if they become dirty. Wipe the sensors with a soft, lint-free cloth to remove dust that might interfere with functionality. Contact a professional for solving severe electrical or mechanical problems.

6. Consult the User Manual

Each paper shredder is unique, so double-check the manufacturer’s guidelines for troubleshooting steps. The manual may provide tips specific to your shredder model, including maintenance practices or error code explanations that could pinpoint the exact issue.

Are you experiencing frequent breakdowns with your paper shredder? It may be time to upgrade to a durable, high-volume paper shredder! To lower downtime in your office space, check out our collection of industrial paper destroyers at Capital Shredder today!


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