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Shipping & Delivery Information

At Capital Shredder, we specialize in delivering everything from deskside units to industrial-grade destruction systems. Because our products vary significantly in size and weight, we offer a range of shipping services tailored to your facility's needs.

1. Domestic Shipping (Contiguous U.S.)

Standard shipping is utilized for most orders within the lower 48 states and is included at no additional charge. Delivery typically occurs within 2–7 business days for in-stock items.

  • Standard Ground: Ideal for smaller deskside shredders, oil, and bags. These are typically delivered via UPS or FedEx.

  • Freight (LTL): Larger office and industrial shredders ship via motor freight.

    • Note: Standard freight delivery is "dock-to-dock." If your facility does not have a loading dock, please see the specialized services available for an additional fee below.

2. Alaska, Hawaii, and U.S. Territories

We frequently ship our equipment to Alaska, Hawaii, Guam, and Puerto Rico. Because these locations require ocean or air transit, they fall outside of our standard domestic rates.

  • Custom Quotes: Shipping rates to these regions are calculated on a per-order basis to ensure you receive the most competitive rate.

  • Freight Forwarders: If you have a preferred freight forwarder based in the contiguous U.S., we can ship your order directly to their port or warehouse for final transit.

  • Transit Times: Please allow for additional transit time depending on the sailing or flight schedules to your specific region.

3. Specialized Delivery Services

Since many of our shredders exceed 200 lbs, you may require additional services to ensure a safe delivery:

  • Liftgate Service: If your delivery location does not have a loading dock, a truck equipped with a hydraulic liftgate is required to safely lower the equipment to the ground.

  • Inside Delivery: This service moves the palletized equipment inside the first dry threshold of your building (e.g., a garage or lobby).

  • White-Glove Installation: We offer premium installation services, including uncrating, placement, and removal of packaging materials.

Please contact us directly to receive a quote for these specialized delivery services.

4. Government, Military & APO/FPO Shipping

As a leading provider of DoD High-Security shredders, we are experts in government logistics.

  • APO/FPO/DPO: Shipments to military addresses are sent via the U.S. Postal Service. Please note the USPS 70 lb. weight limitation.

  • International Military Installations: For items exceeding weight limits, we can ship to a domestic Port of Embarkation (POE) or arrange commercial worldwide carrier service.

5. International Shipping

We ship our shredders worldwide.

  • Estimates Only: Shipping costs displayed at checkout for international destinations are estimates.

  • Verification Process: After you place an order, a representative will contact you to confirm the final shipping arrangements and costs before your payment is processed.

6. Important: Inspection & Damage Policy

To protect your investment, please follow these steps upon delivery:

  1. Inspect the Crate: Before the driver leaves, inspect the external packaging for any signs of damage (punctures, crushed corners, etc.).

  2. Note Damage on the BOL: If you see damage, you must note it on the driver's Bill of Lading (BOL).

  3. Report Within 7 Days: Any concealed damage or defects must be reported to Capital Shredder within 7 days of receipt.

Need a Custom Shipping Quote? 📧 Email: info@papershredders.com

📞 Phone: (800) 355-9638